Accessibility Statement

This accessibility statement applies to https://thelink.slough.gov.uk/. This website is run by Slough Borough Council.

This accessibility statement tells you how:

  • Accessible this website is
  • You can get in touch about an accessibility issue
  • We're improving accessibility on our website

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

We know some parts of this website are not fully accessible:

  • most older PDF or Word documents are not fully accessible to screen reader software, as well as some newer ones
  • live video streams do not have captions (although this is exempt from the most recent accessibility regulations)

We are aiming to reduce the amount of documents on our website by replacing them with web pages where possible in the future.

  • maps are sourced and embedded via Google Maps

We aim to ensure that these are only used where necessary, and use addresses instead, where possible.

Get in touch about an accessibility problem


If you need information in a different format, or if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Contact Us via https://thelink.slough.gov.uk/contact 
Call 01753 875504

 

Technical information about this website’s accessibility

Slough Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Headings

We intend to investigate the site and rectify some headings, which skip levels or are missing.

Links

We also intend to review links on our pages, to ensure they have discernible text.

Disproportionate burden

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

As a public regulator, we rely on using PDF and other format text documents to capture important information. Many of these documents are essential to providing our services or contain important information not available elsewhere. We are working towards making these documents accessible, or making the information available in HTML formats.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
 

 

Reporting accessibility problems with our website

We will be constantly improving the accessibility of this website and our online services.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us via https://thelink.slough.gov.uk/contact

We will endeavour to reply to your request in five working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was prepared on 4 February, 2022. It will be reviewed on 4 August 2022.

This website was last tested on 4 February, 2022. The test was carried out in house via the Axe Accessibility tool, Google Lighthouse, and validated using WAVE.

Using our website

We’ve designed our website so you can easily change how it looks if you need to.

Changing colours, font, text size and other settings

All modern browsers allow you to change colours and font sizes. We’ve tried to create a site which doesn’t get in the way when you change these settings. 

Change text size and font

You can use your browser options to change the text size or font for web sites that you visit. The way you do this varies depending on the browser that you are using. 

The BBC My Web, My Way site can help you change your browser settings.

Change colour scheme

You can set your web browser to choose your own colour scheme for our website.

The BBC My Web, My Way site can help you change the colours we use. 

Access keys

We haven't used access keys as they can interfere with keyboard shortcuts used by modern browsers.

The content is easily tab-navigable and screen-reader friendly.

Readability

We have made every effort to ensure this web site is easily readable using 'plain English'.

In addition, we have ensured that the design of this website is not an obstacle to its usability and readability.

Useful links

The following websites have useful advice and information about web accessibility: