Family Information Service (FIS)

Summary

Slough Family Information Service (FIS) offers FREE impartial information and guidance about a wide range of services for children, young people and their families in response to statutory duty placed on local authorities.

How can we help you?

We provide information on:

  • Support and advice for families with children and young people
  • Childcare for children aged 0-13
  • Financial support and help with childcare costs
  • Free early education for 2, 3 and 4 year olds
  • Children’s Centres and family services
  • Schools and school-based family services
  • Activities for children, young people aged 0-19 and families
  • The Local Offer including activities and services for children and young people with special educational needs and disabilities (SEND)
  • Adult education and employment

Speak to us in person

You can speak to us at our regular outreach sessions which are held in community venues such as libraries, children’s centres or schools.

Look at our website

The Slough Family Information Service (FIS) website holds lots of information about services and activities in Slough and is a useful resource that schools and professionals may wish to refer parents to https://www.sloughfamilyservices.org.uk

Call us on 01753 476589:

Our information line is available Monday to Friday, 9am to 5pm. An answerphone operates outside these hours.

Slough Family Information Service is a member of the National Association of Family Information Service (NAFIS) and has gained the Families First Quality Award.

Slough Special Educational Needs and Disability (SEND) Information Advice and Support Service

Parents/Carers have been supported by information, advice and support provided by SEND Information Advice and Support Service (SENDIASS) (formerly Parent Partnership) for many years. Our Information, Advice and Support Service offers free, impartial and confidential information, advice and support  to parents and carers of children and young people with SEND. 

We have a role in ensuring parents and young peoples' views are heard, understood and respected. We aim to increase parents' confidence in being able to make informed choices and decisions. Support provided will vary depending on each individual, for example:

  • How special educational needs are identified and assessed.  
  • Who parents/carers and young people should talk to 
  • Inform parents/carers and young people of their rights and schools' responsibilities. 

The SEND Information Advice and Support Service has extended and is enhanced to offer information about health and social care provision, support for parents of children and young people up to the age of 25 and individual support to young people themselves who live in the Slough Borough. 

For information please call: 01753 787693 or email sendiass@slough.gov.uk

 

Who is this service for?

The information provided by FIS supports families, children and young people, professionals and partner organisations.

How is this service funded?

This service is funded from General Fund and external grant.

Further details of service

Family Information Service (FIS) provides information on:

  • Support and advice for families with children and young people.
  • Childcare for children aged 0-13
  • Financial support and help with childcare costs.
  • Free early learning for 2, 3 and 4 year olds.
  • Children’s Centres and family services.
  • Schools and school-based family services.
  • Activities for children, young people aged 0-19 and families.
  • The Local Offer including activities and services for children and young people with special educational needs and disabilities (SEND).
  • Adult education and employment

For information, please call: 01753476589 or email: fis@slough.gov.uk

Slough Special Educational Needs and Disability (SEND) Information Advice and Support Service

  • Provides free, impartial and confidential information, advice and support services to parents and carers of children and young people with SEND.
  • Ensures parents and young peoples' views are heard, understood and respected.
  • Aims to increase parents' confidence in being able to make informed choices and decisions. Support provided will vary depending on each individual, for example: how special educational needs are identified and assessed, who parents/carers and young people should talk to.
  • Informs parents/carers and young people of their rights and schools' responsibilities.
  • Offers information about health and social care provision and support for parents of children and young people up to the age of 25. This includes individual support for young people themselves who live in the Slough Borough.

For information please call: 01753 787693 or email – sendiass@slough.gov.uk