Launch of FIRST - The New Service for Schools

This article has been brought to you by Slough Borough Councils, Interim Head of FIRST and Early Help Transformation Manager, Justin Daniels.

From the 25th June 2018 the Family Information Service (FIS) will be re-named as Family Information Resource Support Team (FIRST) and will take an enhanced role in working with schools to support pupils identified at Level 2 – those in need of additional support but not at risk of significant harm.

Schools will be able seek advice from FIRST about services available to support pupils in need of additional support and also to refer pupils and families deemed to be at Level 2 to FIRST. The Early Help Task and Finish Group, which includes several school reps, have designed a new, simpler FIRST referral form which has been attached. Children deemed to be at risk of significant harm should continue to be referred to the Front Door (previously known as First Contact).

The launch of FIRST is supported by the publication of refreshed Threshold guidance.

Please be aware that information you send to us must be in line with data protection regulations (GDPR). Slough Borough Council is currently reviewing new ways of working to strengthen information sharing between schools and FIRST. For more information on GDPR please click here.

If you want to speak to a member of the FIRST team please call 01753 476 589. To submit a referral, please follow the guidance below and send it to: